How calls are automatically logged

In today's fast-paced emergency response world, efficiency is paramount. That's why Digital Firehouse has developed a system that automatically logs calls directly from the local dispatch centers’ Computer-Aided Dispatch (CAD) systems. This integration streamlines the process of capturing critical incident information, making it easier for fire departments to access, organize, and report data. Seamless Integration with CAD Systems When an emergency call is placed, the dispatch center utilizes a CAD system to track and coordinate the response. Digital Firehouse integrates with these CAD systems to automatically receive incident data in real time. The data, which is securely encrypted to protect sensitive information, is transmitted to us each time there is an incident. This ensures that every call, no matter how big or small, is logged accurately without the need for manual entry. Parsing, Organizing, and Storing Incident Data Once the encrypted data is received, our system parses the information and organizes it into a structured format tailored to the needs of the department. This means the raw data, which may include details like call time, location, nature of the incident, responding units, and more, is automatically processed and categorized. By doing this, we eliminate the potential for human error and ensure that each piece of information is correctly matched to the corresponding incident. Not only does this save valuable time for the fire department, but it also ensures that all necessary information is properly logged and available for review at any time. No more hunting through spreadsheets or manually filling out reports. Documentation Attachment We understand that comprehensive documentation is key to maintaining accurate records. With Digital Firehouse, each call can have essential documents attached, such as a run sheet, photos, or other relevant files. This feature allows departments to maintain a complete and organized history of each incident, ensuring that nothing is overlooked and everything is easily accessible.

Easy Submission to Government Organizations

In addition to streamlining internal operations, our system structures the data in a way that makes it easy to submit to government organizations that require detailed reports, such as the National Fire Incident Reporting System (NFIRS). With a few simple clicks, the department can generate compliant reports that meet regulatory standards, saving time and reducing the risk of non-compliance. By automating the data logging process and organizing the information for easy reporting, Digital Firehouse helps fire departments stay focused on what matters most: saving lives and protecting communities.

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