Helena/West Helena Fire Department is staffed by professional career firefighters and serves as a local fire department in Helena, AR. Operating out of 3 stations and classified as a Career organization. Headquartered at 704 Cherry ST, Helena, AR, 72342.
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Detailed incident statistics and response metrics for this department.
Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024
| Metric | Value |
|---|---|
|
Total Fire Calls
|
21.4% (221 calls) |
|
Total EMS Calls
|
16.4% (169 calls) |
|
Total Other Calls
|
62.2% (643 calls) |
|
Generic Call Type
|
Service Call |
|
Most Common Call Type
|
Assist invalid |
|
Most Common Action
|
Investigate |
|
Busiest Month
|
May (111 calls) |
|
Busiest Hours
|
12 PM - 4 PM (259 calls) |
|
Avg. Response Time
|
4m 26s |
|
Avg. Call Duration
|
51m 54s |
|
Avg. Personnel Responding
|
3.5 |
|
Mutual Aid Received
|
9 |
|
Mutual Aid Given
|
11 |