City of Norwich Fire Department

City of Norwich Fire Department is staffed by professional career firefighters and serves as a local fire department in Norwich, CT. Operating out of 2 stations and classified as a Career organization. Headquartered at 10 North Thames ST, Norwich, CT, 06360-5433.

860-892-6080

860-886-2555

Mailing: 10 N Thames ST, Norwich, CT, 06360-5433

55 Department Personnel

Career Firefighters

52

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

3

Total Calls
2,935
Fire Calls
3.5%
EMS Calls
69.4%
Other Calls
27.1%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
4m 58s
Avg. Personnel Responding
4.5
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Hours
12 PM - 4 PM (701 calls)
Avg. Call Duration
20m 34s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
3.5% (103 calls)
Total EMS Calls
69.4% (2,037 calls)
Total Other Calls
27.1% (795 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Month
July (274 calls)
Busiest Hours
12 PM - 4 PM (701 calls)
Avg. Response Time
4m 58s
Avg. Call Duration
20m 34s
Avg. Personnel Responding
4.5
Mutual Aid Received
49
Mutual Aid Given
90