West Springfield Fire Department is staffed by professional career firefighters and serves as a local fire department in West Springfield, MA. Operating out of 3 stations and classified as a Career organization. Headquartered at 44 Van Deene AVE, West Springfield, MA, 01089-3214.
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Detailed incident statistics and response metrics for this department.
Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024
| Metric | Value |
|---|---|
|
Total Fire Calls
|
1.5% (139 calls) |
|
Total EMS Calls
|
85.2% (7,891 calls) |
|
Total Other Calls
|
13.3% (1,229 calls) |
|
Generic Call Type
|
Rescue & Emergency Medical Service Incidents |
|
Most Common Call Type
|
EMS call, excluding vehicle accident with injury |
|
Most Common Action
|
Provide advanced life support (ALS) |
|
Busiest Month
|
September (1,166 calls) |
|
Busiest Hours
|
12 PM - 4 PM (2256 calls) |
|
Avg. Response Time
|
6m 21s |
|
Avg. Call Duration
|
29m 47s |
|
Avg. Personnel Responding
|
2.6 |
|
Mutual Aid Received
|
169 |
|
Mutual Aid Given
|
261 |