Worcester Fire Department

Worcester Fire Department is staffed by professional career firefighters and serves as a local fire department in Worcester, MA. Operating out of 10 stations and classified as a Career organization. Headquartered at 141 Grove ST, Worcester, MA, 01605-1707.

508-799-1818

508-799-1819

Mailing: 141 Grove ST, Worcester, MA, 01605-1707

415 Department Personnel

Career Firefighters

401

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

14

Total Calls
33,941
Fire Calls
3.7%
EMS Calls
70.2%
Other Calls
26.1%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
5m 14s
Avg. Personnel Responding
5.8
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide first aid & check for injuries
Busiest Hours
12 PM - 4 PM (7803 calls)
Avg. Call Duration
21m 30s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
3.7% (1,257 calls)
Total EMS Calls
70.2% (23,815 calls)
Total Other Calls
26.1% (8,869 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide first aid & check for injuries
Busiest Month
August (3,109 calls)
Busiest District
13 (482 calls)
Busiest Hours
12 PM - 4 PM (7803 calls)
Avg. Response Time
5m 14s
Avg. Call Duration
21m 30s
Avg. Personnel Responding
5.8
Mutual Aid Received
0
Mutual Aid Given
1