Benton Charter Township Fire Department

Benton Charter Township Fire Department is primarily staffed by career firefighters with volunteer support and serves as a local fire department in Benton Harbor, MI. Operating out of 3 stations and classified as a Mostly career organization. Headquartered at 555 N Crystal AVE, Benton Harbor, MI, 49022.

269-925-3958

269-925-3161

Mailing: 555 N Crystal AVE, Benton Harbor, MI, 49022

28 Department Personnel

Career Firefighters

18

Volunteer Firefighters

0

Paid-Per-Call

9

Civilian & Support Staff

1

Total Calls
1,067
Fire Calls
13.4%
EMS Calls
16.1%
Other Calls
70.5%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
6m 22s
Avg. Personnel Responding
2.4
Most Common Call Type
False alarm or false call, other
Most Common Action
Incident command
Busiest Hours
12 PM - 4 PM (242 calls)
Avg. Call Duration
39m 2s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
13.4% (143 calls)
Total EMS Calls
16.1% (172 calls)
Total Other Calls
70.5% (752 calls)
Generic Call Type
False Alarm & False Call
Most Common Call Type
False alarm or false call, other
Most Common Action
Incident command
Busiest Month
October (116 calls)
Busiest District
1 (111 calls)
Busiest Hours
12 PM - 4 PM (242 calls)
Avg. Response Time
6m 22s
Avg. Call Duration
39m 2s
Avg. Personnel Responding
2.4
Mutual Aid Received
39
Mutual Aid Given
42