Norton Shores Fire Department

Norton Shores Fire Department is primarily staffed by career firefighters with volunteer support and serves as a local fire department in Norton Shores, MI. Operating out of 4 stations and classified as a Mostly career organization. Headquartered at 1100 E Pontaluna RD, Norton Shores, MI, 49444-7770.

231-798-2255

231-747-7924

Mailing: 1100 E Pontaluna RD, Norton Shores, MI, 49444-7770

45 Department Personnel

Career Firefighters

28

Volunteer Firefighters

0

Paid-Per-Call

11

Civilian & Support Staff

6

Total Calls
3,145
Fire Calls
2.8%
EMS Calls
59.3%
Other Calls
37.9%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
10m 10s
Avg. Personnel Responding
2.8
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Emergency medical services, other
Busiest Hours
12 PM - 4 PM (729 calls)
Avg. Call Duration
32m 27s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
2.8% (87 calls)
Total EMS Calls
59.3% (1,866 calls)
Total Other Calls
37.9% (1,192 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Emergency medical services, other
Busiest Month
August (321 calls)
Busiest Hours
12 PM - 4 PM (729 calls)
Avg. Response Time
10m 10s
Avg. Call Duration
32m 27s
Avg. Personnel Responding
2.8
Mutual Aid Received
54
Mutual Aid Given
118