New Bern Fire-Rescue Department

New Bern Fire-Rescue Department is primarily staffed by career firefighters with volunteer support and serves as a local fire department in New Bern, NC. Operating out of 3 stations and classified as a Mostly career organization. Headquartered at 1401 Neuse BLVD, New Bern, NC, 28560.

252-639-2932

252-636-1084

PO Box PO Box 1129

Mailing: New Bern, NC, 28563-1129

83 Department Personnel

Career Firefighters

66

Volunteer Firefighters

15

Paid-Per-Call

0

Civilian & Support Staff

2

Total Calls
2,153
Fire Calls
4.7%
EMS Calls
34.4%
Other Calls
60.9%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
4m 59s
Avg. Personnel Responding
6
Most Common Call Type
Medical assist, assist EMS crew
Most Common Action
Incident command
Busiest Hours
12 PM - 4 PM (558 calls)
Avg. Call Duration
27m 16s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
4.7% (102 calls)
Total EMS Calls
34.4% (740 calls)
Total Other Calls
60.9% (1,311 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
Medical assist, assist EMS crew
Most Common Action
Incident command
Busiest Month
September (209 calls)
Busiest District
ELZ (812 calls)
Busiest Hours
12 PM - 4 PM (558 calls)
Avg. Response Time
4m 59s
Avg. Call Duration
27m 16s
Avg. Personnel Responding
6
Mutual Aid Received
6
Mutual Aid Given
18