City of Winston-Salem Fire Department

City of Winston-Salem Fire Department is staffed by professional career firefighters and serves as a local fire department in Winston Salem, NC. Operating out of 20 stations and classified as a Career organization. Headquartered at 651 N Marshall ST, Winston Salem, NC, 27101.

336-773-7900

336-773-7974

Mailing: 725 N Cherry ST STE 314, Winston Salem, NC, 27101-1418

393 Department Personnel

Career Firefighters

377

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

16

Total Calls
37,847
Fire Calls
2.2%
EMS Calls
61.1%
Other Calls
36.8%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
6m 17s
Avg. Personnel Responding
4.6
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Hours
4 PM - 8 PM (8393 calls)
Avg. Call Duration
24m 5s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
2.2% (818 calls)
Total EMS Calls
61.1% (23,113 calls)
Total Other Calls
36.8% (13,916 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Month
January (3,360 calls)
Busiest District
D4 (10,435 calls)
Busiest Hours
4 PM - 8 PM (8393 calls)
Avg. Response Time
6m 17s
Avg. Call Duration
24m 5s
Avg. Personnel Responding
4.6
Mutual Aid Received
176
Mutual Aid Given
192