Charlotte Fire Department

Charlotte Fire Department is staffed by professional career firefighters and serves as a local fire department in Charlotte, NC. Operating out of 42 stations and classified as a Career organization. Headquartered at 500 Dalton AVE, Charlotte, NC, 28206-3031.

704-336-4174

704-336-4170

Mailing: 500 Dalton AVE, Charlotte, NC, 28206-3031

1,174 Department Personnel

Career Firefighters

1,056

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

118

Total Calls
117,396
Fire Calls
1.6%
EMS Calls
56.7%
Other Calls
41.7%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
5m 18s
Avg. Personnel Responding
6.8
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Investigate
Busiest Hours
4 PM - 8 PM (25452 calls)
Avg. Call Duration
67h 2m 53s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
1.6% (1,843 calls)
Total EMS Calls
56.7% (66,554 calls)
Total Other Calls
41.7% (48,999 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Investigate
Busiest Month
August (10,807 calls)
Busiest Hours
4 PM - 8 PM (25452 calls)
Avg. Response Time
5m 18s
Avg. Call Duration
67h 2m 53s
Avg. Personnel Responding
6.8
Mutual Aid Received
9
Mutual Aid Given
46