Portales Fire Department

Portales Fire Department is staffed by professional career firefighters and serves as a local fire department in Portales, NM. Operating out of 4 stations and classified as a Career organization. Headquartered at 100 W 1ST ST, Portales, NM, 88130.

575-356-4406

575-359-0925

Mailing: 100 W 1ST ST, Portales, NM, 88130-5902

27 Department Personnel

Career Firefighters

25

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

2

Total Calls
2,841
Fire Calls
4.3%
EMS Calls
88.1%
Other Calls
7.6%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
7m 8s
Avg. Personnel Responding
3.4
Most Common Call Type
Emergency medical service, other
Most Common Action
Emergency medical services, other
Busiest Hours
12 PM - 4 PM (594 calls)
Avg. Call Duration
44m 28s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
4.3% (123 calls)
Total EMS Calls
88.1% (2,502 calls)
Total Other Calls
7.6% (216 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
Emergency medical service, other
Most Common Action
Emergency medical services, other
Busiest Month
September (271 calls)
Busiest District
3 S (984 calls)
Busiest Hours
12 PM - 4 PM (594 calls)
Avg. Response Time
7m 8s
Avg. Call Duration
44m 28s
Avg. Personnel Responding
3.4
Mutual Aid Received
7
Mutual Aid Given
7