Balcones Heights Fire Department

Balcones Heights Fire Department is staffed by professional career firefighters and serves as a local fire department in San Antonio, TX. Operating out of 1 station and classified as a Career organization. Headquartered at 111 Altgelt AVE, San Antonio, TX, 78201.

210-735-9206

210-732-2869

Mailing: 3300 Hillcrest DR, San Antonio, TX, 78201-7044

16 Department Personnel

Career Firefighters

16

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

0

Total Calls
1,149
Fire Calls
3.4%
EMS Calls
84.5%
Other Calls
12.1%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
6m 14s
Avg. Personnel Responding
2.3
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Hours
4 PM - 8 PM (256 calls)
Avg. Call Duration
29m 38s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
3.4% (39 calls)
Total EMS Calls
84.5% (971 calls)
Total Other Calls
12.1% (139 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Month
March (118 calls)
Busiest District
HFD (1 calls)
Busiest Hours
4 PM - 8 PM (256 calls)
Avg. Response Time
6m 14s
Avg. Call Duration
29m 38s
Avg. Personnel Responding
2.3
Mutual Aid Received
52
Mutual Aid Given
25