New Braunfels Fire Department

New Braunfels Fire Department is staffed by professional career firefighters and serves as a local fire department in New Braunfels, TX. Operating out of 4 stations and classified as a Career organization. Headquartered at 424 S Castell AVE, New Braunfels, TX, 78130-1747.

830-608-2120

830-608-2125

Mailing: New Braunfels, TX, 78131

83 Department Personnel

Career Firefighters

81

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

2

Total Calls
13,479
Fire Calls
1.5%
EMS Calls
78.1%
Other Calls
20.4%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
7m 18s
Avg. Personnel Responding
3.9
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide advanced life support (ALS)
Busiest Hours
12 PM - 4 PM (3159 calls)
Avg. Call Duration
43m 59s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
1.5% (204 calls)
Total EMS Calls
78.1% (10,522 calls)
Total Other Calls
20.4% (2,753 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide advanced life support (ALS)
Busiest Month
June (1,234 calls)
Busiest District
F3 (2,299 calls)
Busiest Hours
12 PM - 4 PM (3159 calls)
Avg. Response Time
7m 18s
Avg. Call Duration
43m 59s
Avg. Personnel Responding
3.9
Mutual Aid Received
89
Mutual Aid Given
50