Norfolk Fire-Rescue

Norfolk Fire-Rescue is staffed by professional career firefighters and serves as a local fire department in Norfolk, VA. Operating out of 14 stations and classified as a Career organization. Headquartered at 100 Brooke AVE STE 500, Norfolk, VA, 23510-1836.

757-664-6600

757-624-6832

Mailing: 100 Brooke AVE STE 500, Norfolk, VA, 23510-1836

512 Department Personnel

Career Firefighters

490

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

22

Total Calls
33,741
Fire Calls
2.2%
EMS Calls
67.3%
Other Calls
30.5%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
5m 18s
Avg. Personnel Responding
5
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Hours
12 PM - 4 PM (7495 calls)
Avg. Call Duration
20m 33s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
2.2% (737 calls)
Total EMS Calls
67.3% (22,708 calls)
Total Other Calls
30.5% (10,296 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide basic life support (BLS)
Busiest Month
March (3,025 calls)
Busiest District
3RD (180 calls)
Busiest Hours
12 PM - 4 PM (7495 calls)
Avg. Response Time
5m 18s
Avg. Call Duration
20m 33s
Avg. Personnel Responding
5
Mutual Aid Received
153
Mutual Aid Given
608