Richmond Fire and Emergency Services

Richmond Fire and Emergency Services is staffed by professional career firefighters and serves as a local fire department in Richmond, VA. Operating out of 21 stations and classified as a Career organization. Headquartered at 201 E Franklin ST, Richmond, VA, 23219-2211.

804-646-2500

804-646-6671

Mailing: 201 E Franklin ST, Richmond, VA, 23219-2211

431 Department Personnel

Career Firefighters

414

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

17

Total Calls
36,058
Fire Calls
2.3%
EMS Calls
54.8%
Other Calls
43%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
5m 28s
Avg. Personnel Responding
6.4
Most Common Call Type
Medical assist, assist EMS crew
Most Common Action
Investigate
Busiest Hours
12 PM - 4 PM (7945 calls)
Avg. Call Duration
23m 26s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
2.3% (817 calls)
Total EMS Calls
54.8% (19,751 calls)
Total Other Calls
43% (15,490 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
Medical assist, assist EMS crew
Most Common Action
Investigate
Busiest Month
May (3,525 calls)
Busiest District
011 (3,024 calls)
Busiest Hours
12 PM - 4 PM (7945 calls)
Avg. Response Time
5m 28s
Avg. Call Duration
23m 26s
Avg. Personnel Responding
6.4
Mutual Aid Received
84
Mutual Aid Given
41