City of Knoxville Fire Department

City of Knoxville Fire Department is staffed by professional career firefighters and serves as a local fire department in Knoxville, TN. Operating out of 19 stations and classified as a Career organization. Headquartered at 900 E Hill AVE STE 430, Knoxville, TN, 37915-2570.

865-595-4480

865-595-4482

Mailing: 900 E Hill AVE STE 430, Knoxville, TN, 37915-2570

337 Department Personnel

Career Firefighters

327

Volunteer Firefighters

0

Paid-Per-Call

0

Civilian & Support Staff

10

Total Calls
25,650
Fire Calls
3.9%
EMS Calls
52.3%
Other Calls
43.7%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
6m 45s
Avg. Personnel Responding
4.3
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Investigate
Busiest Hours
4 PM - 8 PM (5939 calls)
Avg. Call Duration
25m 48s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024

Metric Value
Total Fire Calls
3.9% (1,012 calls)
Total EMS Calls
52.3% (13,425 calls)
Total Other Calls
43.7% (11,213 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Investigate
Busiest Month
May (2,289 calls)
Busiest Hours
4 PM - 8 PM (5939 calls)
Avg. Response Time
6m 45s
Avg. Call Duration
25m 48s
Avg. Personnel Responding
4.3
Mutual Aid Received
39
Mutual Aid Given
507