Rural Metro Fire Department

Rural Metro Fire Department is primarily staffed by career firefighters with volunteer support and operates as a contract fire department in Knoxville, TN. Operating out of 18 stations and classified as a Contract Fire Department organization. Headquartered at 160 N Campbell Station RD, Knoxville, TN, 37934-2701.

865-560-0239

865-531-2578

Mailing: 160 N Campbell Station RD, Knoxville, TN, 37934-2701

253 Department Personnel

Career Firefighters

162

Volunteer Firefighters

0

Paid-Per-Call

85

Civilian & Support Staff

6

Total Calls
16,607
Fire Calls
2.6%
EMS Calls
57%
Other Calls
40.4%

Department Statistics

Detailed incident statistics and response metrics for this department.

Avg. Response Time
9m 23s
Avg. Personnel Responding
3
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide manpower
Busiest Hours
12 PM - 4 PM (3813 calls)
Avg. Call Duration
43m 16s

Call Summary

Overview of incident data reported to NFIRS - January 1st 2024 to December 26th 2024

Metric Value
Total Fire Calls
2.6% (432 calls)
Total EMS Calls
57% (9,468 calls)
Total Other Calls
40.4% (6,707 calls)
Generic Call Type
Rescue & Emergency Medical Service Incidents
Most Common Call Type
EMS call, excluding vehicle accident with injury
Most Common Action
Provide manpower
Busiest Month
January (1,560 calls)
Busiest Hours
12 PM - 4 PM (3813 calls)
Avg. Response Time
9m 23s
Avg. Call Duration
43m 16s
Avg. Personnel Responding
3
Mutual Aid Received
17
Mutual Aid Given
40