City of Helotes Fire Department is primarily staffed by career firefighters with volunteer support and serves as a local fire department in Helotes, TX. Operating out of 1 station and classified as a Mostly career organization. Headquartered at 12951 Bandera Road, BLDG No. 3, Helotes, TX, 78023.
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Detailed incident statistics and response metrics for this department.
Overview of incident data reported to NFIRS - January 1st 2024 to December 31st 2024
| Metric | Value |
|---|---|
|
Total Fire Calls
|
2.4% (32 calls) |
|
Total EMS Calls
|
71.2% (933 calls) |
|
Total Other Calls
|
26.4% (346 calls) |
|
Generic Call Type
|
Rescue & Emergency Medical Service Incidents |
|
Most Common Call Type
|
EMS call, excluding vehicle accident with injury |
|
Most Common Action
|
Provide advanced life support (ALS) |
|
Busiest Month
|
March (131 calls) |
|
Busiest District
|
In (1,096 calls) |
|
Busiest Hours
|
12 PM - 4 PM (335 calls) |
|
Avg. Response Time
|
6m 47s |
|
Avg. Call Duration
|
45m 13s |
|
Avg. Personnel Responding
|
2.5 |
|
Mutual Aid Received
|
55 |
|
Mutual Aid Given
|
99 |